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  • Licence Basics

    What is a Licence?

    When you make a purchase in our shop, you are buying a licence, not the actual font itself. A Licence gives you a specific right to use a typeface. It defines how and on which medium a font can be used. Please have a look at our Explainer for more information. license, licenses, licensure, lycence, lycense
  • Can you give me a summary on Licencing?

    Sure, please have a look at our summary All about Licencing.
    There is also a german version: Alles über Lizenzierung. synopsis, résumé, license, licenses, licensure, lycence, lycense
  • Who needs a Licence?

    Fonts are software, everybody who uses them needs to buy a Licence for it. customer, client, sharing, license, licenses, licensure, lycence, lycense
  • Who is a Licence Holder?

    A Licence Holder, also called a licensee, is someone who has obtained permission from Luzi Type to use a font under a specific license. This could be an individual, a company, or an organisation. The Licence Holder and Luzi Type have a legal agreement known as the Licence Agreement. The Licence Holder remains the same and cannot be changed. It is not allowed for the Licence Holder to share the licence with others, such as their clients. permittee, assignee, appointee, license, licenses, licensure, lycence, lycense
  • Which Licences do I need?

    The licenses you require depend on how you intend to use the font. In our shop, we offer three kind of licenses:

    Desktop Licence
    A Desktop Licence permits you to use our fonts on a specific number of computers. You can utilise them to create images, PDFs, and videos. There are no limitations on using these creations in print, online, or on television.

    Web Licence
    A Web Licence enables you to use our fonts on your website. You can utilise the fonts across any number of your domains, up to a specified limit of monthly page views.

    App Licence
    An App Licence allows you to embed our fonts within one application. You can publish this app on multiple operating systems as long as the functionality remains the same.

    For more detailed information, please refer to our Licencing Summary. We also have a German version available, titled Alles über Lizenzierung.

    license, contract, license, licenses, licensure, lycence, lycense
  • What is a Licence Agreement?

    When you purchase a font, you are acquiring specific usage rights for that typeface. The Licence Agreement outlines the terms and conditions of how you can use the font. It is a legally binding contract between you and Luzi Type, establishing the rights and responsibilities of both parties. contract, Licence Agreement, User License Agreement, license, licenses, licensure, lycence, lycense
  • Where can I download the Licence Agreements?

    Please find them right here:
    → Licence Agreement Desktop Font
    → Licence Agreement Web Font
    → Licence Agreement App Font
    → Licence Agreement Test Font

    contract, license, licenses, licensure, lycence, lycense
  • Are Licence fees a one time payment?

    Licences are perpetual and no subscription. This means you need to pay the licence fee once without ever need to renew. quayage, admission, fee, costs, commission, license, licenses, licensure, lycence, lycense
  • Can I share my Licence with my clients?

    No, it is not permitted to share your Licence with clients or any other parties. While you can use the desktop font to create designs for clients, such as designing business cards, you are not allowed to share the font file itself with clients or anyone else. The Licence is specific to you as the Licence Holder and should not be distributed to others. split, divide, separate, customer, freelance, sharing, share
  • How to purchase a Licence on behalf of clients?

    We provide two solutions for purchasing licenses on behalf of clients.

    Simple Solution
    – Select the desired licenses from our → shop
    — Click the GENERATE PDF OFFER button located below the cart
    – You can share this PDF offer with your client
    – The PDF offer includes a URL which directs your client to the checkout with pre-selected licenses
    – Your client can then fill in their details and complete the purchase

    Direct Purchase
    – Before making the purchase, transfer the → licence agreement to your client.
    – Your client must accept the → licence agreement
    – At the checkout page, select the option This Licence is for: 'my Client'.
    – Enter your client’s name in the Licence Holder field.

    These steps are essential because your client will become the Licence Holder, and they must agree to the licence agreement as a contractual obligation.

    Please note that these licenses are solely for your client’s use. You cannot install or use the font on your own computers or in your office. If you also like to use the Desktop Fonts on your computer you need your own Desktop Licence. Luzi Type does not offer cross-organisation licenses.

    customer, buy, shop, purchasing, license, licenses, licensure, lycence, lycense
  • Can I resale your fonts?

    Resales, including to your clients, are not permitted. You may charge for your design work, reviewing license agreements, and ensuring compliance. However, as an independent type foundry, we do not allow markups solely for the font itself.

    We work directly with our business customers, providing a comprehensive invoicing service. We accommodate purchase orders and bank transfers. We are happy to assists customers throughout the purchasing process. After completing a purchase, fonts are promptly set up in our online system, granting convenient access to fonts, purchase receipts, and order history.

    Due to this policy, we do not offer reseller discounts. As a result, our prices remain the same for everyone, ensuring fairness and consistency across the board. further sale, disposal, reselling, abbroachement
  • Desktop Licence

    What can I do with a Desktop Licence?

    A Desktop Licence grants you the right to use our fonts on a specified number of computers. With this license, you can create various forms of media such as images, PDFs, and videos. There are no limitations on using these creations in print, online, television, or even in cinema movies.

    For more detailed information, please refer to our Licence Summary, which also includes a German Version. Desktop Licence, license, contract, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Where can I download the Desktop Licence Agreement?

    You can download the Desktop Licence Agreement → here. Desktop Licence, license, contract, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Can I give Desktop Fonts to a Print Supplier?

    Please use print files such as PDFs, EPSs, or SVGs, which include the necessary embedded fonts. This approach will facilitate a seamless collaboration with your print supplier. If print files are not feasible for your situation, please contact us to explore alternative options. Desktop Licence, printers, print worker, printshop, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • I use a Font Server, how many Desktop Licences do I purchase?

    To determine the number of Desktop Licences you need to purchase when using a Font Server, you should consider the total number of computers that will have direct or indirect access to the fonts. Please count all the computers that will utilise the fonts through the Font Server, and ensure that you purchase a sufficient number of licenses to cover all those machines. Desktop Licence, server, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • I have different business locations. How many Licences do I need?

    A Licence is tied to an one single organisation or person (the Licence-Holder). It does not matter where the computers are located, as long there owned by your organisation. Please count the numbers of computers which have access to the font, that’s it. Desktop Licence, location, site, sites, facilities, places, production sites, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Do you offer licenses for an unlimited number of computers?

    Yes, in our shop, we provide the option to purchase licenses for an unlimited number of computers. This means that if your staff grows in numbers, you do not have to upgrade your Desktop Licence. This option is particularly beneficial for corporate requirements where flexibility and scalability are essential. Desktop Licence, indefinite, limit, limitless, infinite, open-end, boundless, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Can I use Desktop Fonts in videos or films?

    Yes, with your Desktop Licence, you have the unlimited right to create and distribute videos or movies. This includes using the fonts in various media formats such as social media content, online streaming platforms, TV shows, TV advertisements, and even cinema movies. Desktop Licence, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office, Broadcast
  • Can I use Desktop Fonts to design print products for my clients?

    Yes, with your Desktop Licence, you are allowed to use the fonts for designing print products for your clients, such as business cards, books, or outdoor advertisements. However, it’s important to note that if your client wishes to use the fonts on their own computers, they would need to obtain their own Desktop Licence separately. Desktop Licence, business card, stationary, Desktop, Desktop Font, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Can I use Desktop Fonts for logos?

    Yes, with a Desktop Licence, you are allowed to design logos using the desktop fonts. The resulting logotype can be used and distributed in two ways: as outline paths (vectors) or as pixel images. No additional licence is required for this usage. Desktop Licence, corporate identity, ci, cd, logotype, Desktop, Desktop Font, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Can I use Desktop Fonts for outdoor advertising?

    Yes, with a Desktop Licence, you are permitted to design unlimited out-of-home (OOH) advertising materials, including posters, screens, and billboards. Desktop Licence, Desktop, Desktop Font, Desktop, Desktop Font, Computer, Workstation, Laptop, Notebook, Office
  • Can I use Desktop Fonts on my website?

    Desktop fonts can be used only in files like JPGs or PNGs or PDFs, but they can’t be used directly on your website. To use our fonts on the web, you need to purchase a separate Web License, which provides the necessary font file formats for web use. Desktop Licence, Desktop, Desktop Font, Desktop, Desktop Font, Computer, Web, Web Fonts
  • Web Licence

    What can I do with a Web Licence?

    A Web Licence allows you to use our fonts on your website. You can use the fonts on any number of your domains, as long as the total number of monthly page views does not exceed a specified limit.

    For more information, please refer to our Licence Summary, which also has a German Version. We also have a dedicated notes entry explaining monthly page views, which you can find → here. Web Licence, license, contract, wordpress, cms, drupal, squarespace, wix, Internet, Webpage, Web, Web Fonts
  • Where can I download the Web Licence Agreement?

    You can download the Web Licence Agreement → here. Web Licence, license, contract, Internet, Webpage, Web, Web Fonts
  • Can I use a Web Licence for multiple domains?

    Yes, you can use your Web Licence for an unlimited amount of domains belonging to your organisation as long you not exceed the purchased overall amount of monthly page views. Web Licence, Internet, Webpage, Web, Web Fonts
  • What is a Page View?

    A single Page View refers to a request made to display a page on your website. The number of monthly Page Views is the total count of all the requests made across all of your websites within a single month. In other words, it represents the combined number of times your web pages are viewed by visitors across all your websites during a given month.

    Please find more information at our notes entry → Monthly page views. Web Licence, unique, user, Internet, Webpage, Web, Web Fonts
  • Do you offer unlimited Page Views?

    Yes, we provide the option to purchase an unlimited number of page views for your website in our shop. This means that as your web traffic grows, you do not have to worry about upgrading your Web Licence. This flexibility is particularly beneficial for corporate requirements where scalability and accommodating increased web traffic are essential. Web Licence, indefinite, limit, limitless, infinite, open-end, boundless, Internet, Webpage, Web, Web Fonts
  • I am a designer creating a website for a client. Who needs the Web Licence?

    Your client needs the Web Licence because they will be using the web font on their website. You can purchase the licence on behalf of your client, but before doing so, you need to transfer the Licence Agreement to your client and make sure they agree to it. This ensures that your client is the rightful holder of the licence and can use the font legally on their website. Web Licence, customer, on behalf, Internet, Webpage, Web, Web Fonts
  • I am a Designer, how can I develop a website for my client?

    Best would be on the client’s server or a private GitHub repository. The Web‑Licence grants your client (the Licence Holder) the permission to engage a third party (you, the designer) to assist in setting up the Web‑Font on your client’s website. Web Licence, Internet, Webpage, Web, Web Fonts
  • I have multiple developers working on my website. How does it work?

    No worries! You can use the Web Fonts across all your business locations. In addition, you can also use them in a private development environment controlled by your organisation, like your own server or a private GitHub repository. This allows you to grant access to other developers who are working on your website. It’s all about collaborating effectively while ensuring the legal and proper usage of the Web Fonts in your website development process. Web Licence, Internet, Webpage, Web, Web Fonts, freelance
  • Do I need to own my server?

    No, you don't need to own your own server to display one of our Web Fonts. Like most people, you can simply rent server space from a third-party website host. This allows you to have the necessary infrastructure to showcase your Web Fonts without the need for server ownership. Web Licence, Internet, Webpage, Web, Web Fonts
  • Can I provide Web Fonts to a self-employed developer?

    Yes, you can share the Web Fonts with a self-employed developer. You can use the fonts at all your business locations and in a private development environment, like your own server or a private GitHub repository. This allows you to grant access to the developer who is working on your website. It’s all about collaborating effectively while ensuring the legal and proper usage of the Web Fonts in your website development process. Web Licence, freelance, Internet, Webpage, Web, Web Fonts
  • What do 20k or 5m mean in the context of Web Licences?

    In Web Licences, the numbers 20k and 5m indicate the amount of monthly page views your websites are allowed. When we refer to 20k, it means 20 thousand monthly page views, with ‘k’ representing thousand. Likewise, 5m represents 5 million monthly page views, with ‘m’ indicating million. These figures help determine the appropriate Web Licence based on the expected level of web traffic your websites receive.

    Please find more information at our notes entry → Monthly page views. measurement Web Licence, Internet, Webpage, Web, Web Fonts
  • What if my number of page views exceeds the limit stated on my invoice?

    If your page views exceed the limit on your invoice, you need to upgrade your licece. Please contact us. We only charge you for the additional cost required to move you up to the next page view level.

    exceed, overstep Web Licence, Internet, Webpage, Web, Web Fonts
  • How I link a Web Font in my Website?

    We made a notes entry about this, you can find it → here. Web Licence, CSS, Html, Internet, Webpage, Web, Web Fonts
  • Can you provide Web Fonts in EOTs and SVGs?

    We no longer support EOT and SVG. Since 2015, every major web browser has supported the WOFF format, which replaced EOT and SVG. We can’t provide EOT files and SVG anymore. Web Licence, Web fonts, Internet Expolorer, Internet, Webpage, Web, Web Fonts
  • I build my website with Figma, can you provide me with OTFs?

    With a web licence, you can upload a web font to your server and link it to your website for displaying text. However, if you wish to install and use the font on your computer, you will need an additional desktop licence. We appreciate your understanding regarding this requirement. Web Licence, CSS, Html, Internet, Webpage, Web, Web Fonts
  • I build a Web Application, which Licence do I need?

    For a web application, a web licence is required. If your application functions as stand-alone software (like an iOS App), an app licence would be needed. Web Licence, Internet, Webpage, Web, Web Fonts
  • App Licence

    What can I do with an App Licence?

    An App Licence enables you to incorporate our fonts into a single app. You can distribute this app across various operating systems as long as the functionality remains consistent across all platforms.

    For further details, please refer to our Licence Summary, where you can also find a German Version. App Licence, license, contract, application, app font, ios, android
  • Where can I download the App Licence Agreement?

    You can download the App Licence Agreement → here. App Licence, license, contract, application, app font, ios, android
  • Can I provide App Fonts to self-employed Developers?

    You have the flexibility to use the App Fonts at all your business locations. Additionally, you can utilise App Fonts within a non-public development environment that is under your organisation’s control. This can include platforms such as a private GitHub repository. You are able to grant access to other developers who are involved in the creation of your app. App Licence, license, contract, application, app font, ios, android, freelance
  • How many Applications can I create with an App Licence?

    An App Licence is specific to a single Application. This means that the Licence covers an Application that maintains functional equivalence across multiple mobile operating systems, such as iOS, Android, and Windows 11. Each unique Application requires its own App Licence. App Licence, license, contract, application, app font, ios, android
  • Do you offer unlimited apps?

    In our shop, you can purchase an unlimited number of apps. Please note that this applies to functionally different apps. However, if you have a single application that is functionally equal and you want to distribute it across multiple mobile operating systems, such as iOS, Android, and Windows 11, you can do so with a single licence. This unlimited option is particularly beneficial for corporate requirements. indefinite, limitless, infinite, open-end, boundless App Licence, application, limit app font, ios, android, limit, limitless, infinite, open-end, boundless
  • Testing

    Do you have Test Versions?

    Yes, you can download them at the test font page.

    Test font license is for internal evaluation and private client presentations. Test fonts cannot be used publicly in final products. For full use, purchase the appropriate license.

    Students can use test fonts for their school or university projects. If students want to show these fonts in public, they need a student license.

    The test font package contains all our published typefaces as desktop (.otf) and web fonts (.woff2). Each test font family name ends with ‘TEST FONT’.

    The test fonts include complete spacing, kerning, alternate glyphs, and ligatures.
    Test fonts have a limited character set, below is a list showing included and excluded characters:
    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z Á Ă Â Ä À Ā Ą Å Ǻ Ã Æ Ǽ Ḃ Ć Č Ç Ĉ Ċ Ð Ď Đ Ḋ É Ĕ Ě Ê Ë Ė È Ē Ę Ḟ Ğ Ĝ Ģ Ġ Ħ Ĥ IJ Í Î Ï İ Ì Ī Į Ĩ Ĵ Ķ Ĺ Ľ Ļ Ŀ Ł Ṁ Ń Ň Ņ Ñ Ŋ Ó Ŏ Ô Ö Ò Ő Ō Ø Ǿ Õ Œ Ṗ Þ Ŕ Ř Ŗ Ś Š Ş Ŝ Ș Ṡ Ŧ Ť Ţ Ț Ṫ Ú Ŭ Û Ü Ù Ű Ū Ų Ů Ũ Ẃ Ŵ Ẅ Ẁ Ý Ŷ Ÿ Ỳ Ź Ž Ż á ă â ä à ā ą å ǻ ã æ ǽ ḃ ć č ç ĉ ċ ð ď đ ḋ é ĕ ě ê ë ė è ē ę ḟ ğ ĝ ģ ġ ħ ĥ ı í î ï ì ij ī į ĩ ĵ ķ ĸ ĺ ľ ļ ŀ ł ṁ ń ʼn ň ņ ñ ŋ ó ŏ ô ö ò ő ō ø ǿ õ œ ṗ þ ŕ ř ŗ ś š ş ŝ ș ṡ ß ſ ŧ ť ţ ț ṫ ú ŭ û ü ù ű ū ų ů ũ ẃ ŵ ẅ ẁ ý ŷ ÿ ỳ ź ž ż fff ff fi fj ffj ft fft fb ffb fh ffh fl ffl fk ffk tt ª º Δ Ω μ π 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 ⁄ ½ ⅓ ⅔ ¼ ¾ ⅕ ⅖ ⅗ ⅘ ⅙ ⅚ ⅛ ⅜ ⅝ ⅞ ¹ ² ³ . , : ;! ¡ ? ¿ · • * # / \ / - – — _ ( ) { } [ ] ‚ „ “ ” ‘ ’ « » ‹ › " ' ƒ @ & ¶ § © ® ™ ° | ¦ ℓ † ‡ ℮ № ¢ ¤ $ € £ ¥ + − × ÷ = ≠ > < ≥ ≤ ± ≈ ~ ¬ ^ ∞ ∫ ∏ ∑ √ ∂ % ‰ ↑ → ↓ ← ◊ ¨ ˙ ` ´ ˝ ˆ ˉ ˇ ˘ ˚ ˜ ¯ ¸ ˛
    testing, test, try, try before buy
  • Why do Test Versions not contain all Characters?

    Test versions are provided to help you determine if a font is suitable for your project. They are free and accessible to everyone.

    However, we have to limit the number of characters included in test versions. We cannot provide the complete font for testing purposes. To ensure fairness for all users, we do not make any exceptions to this rule.
    We strive to present our fonts as clearly as possible, offering these resources:

    – Test Fonts with a limited character set
    – Online Font Tester with the complete character set and all OpenType features
    – Specimens showcasing an overview of the character set
    – Detailed font samples
    – Real-life examples from clients

    Additionally, we offer individual font weights for purchase in our shop, starting from 75 CHF. If needed, you can initially buy single font weights and later upgrade to the complete font family.

    You can upgrade in the following ways:
    – From font weight(s) to the full font family (like from Cádiz Light to Cádiz Family)
    – Desktop: Increase the number of licensed computers
    – Web: Increase the number of monthly page views

    The upgrade price is calculated based on the difference between the new licenses and your current licenses.

    Please note that the following scenarios do not qualify as upgrades:
    – Upgrading from a Web Licence to a Desktop or App Licence
    – Adding different font weights to an existing single weight
    – Transitioning from a font family to individual font weights
    – Switching from one font family to another (like from Cádiz to Messina Sans)

    testing, test
  • Can you give Full Versions for testing?

    No, we cannot provide a full version for testing. To be fair to everyone, we do not make any exceptions to this rule.

    We strive to present our fonts as clearly as possible, offering these resources:

    – Test Fonts with a limited character set
    – Online Font Tester with the complete character set and all OpenType features
    – Specimens showcasing an overview of the character set
    – Detailed font samples
    – Real-life examples from clients

    Additionally, we offer individual font weights for purchase in our shop, starting from 75 CHF. If needed, you can initially buy single font weights and later upgrade to the complete font family.

    You can upgrade in the following ways:
    – From font weight(s) to the full font family (like from Cádiz Light to Cádiz Family)
    – Desktop: Increase the number of licensed computers
    – Web: Increase the number of monthly page views

    The upgrade price is calculated based on the difference between the new licenses and your current licenses.

    Please note that the following scenarios do not qualify as upgrades:
    – Upgrading from a Web Licence to a Desktop or App Licence
    – Adding different font weights to an existing single weight
    – Transitioning from a font family to individual font weights
    – Switching from one font family to another (like from Cádiz to Messina Sans)

    testing, test, complete, all
  • How can I use Test Versions?

    Test font license are only for trying out a typeface. You can use them for internal evaluation and to show clients privately.

    You can not use these test fonts publicly in any final product or project, no matter the format. For use beyond testing, purchase the appropriate full licence matching your intended use.

    Students can use test fonts for their school or university projects. If students want to show these fonts in public, they need a student license.

    A test license, like all font licenses, forms a legal contract between Luzi Type and you the License Holder. Sharing these test fonts with others is not allowed.

    For more detailed information, please refer to our Test Font Licence Agreement. testing, test
  • Can I use test font within my student project?

    Yes, you are welcome to use test fonts for your university or school project. However, please note that if you intend to display this work publicly, such as on portfolio websites or in exhibitions, you will need to obtain an additional Education Licence. Feel free to send us a message. uni, class
  • Technical Matters

    In which Format are the Fonts?

    - Desktop Fonts: OTF
    - Desktop Variable Fonts: TTF
    - Web Fonts: WOFF and WOFF2
    - Web Variable Fonts: WOFF and WOFF2
    - App Fonts: OTF
    file, Font Formats
  • Can you provide other Font Formats?

    It depends, feel free to send us a request.
  • How to install fonts on my computer?

    For macOS
    To install a font on macOS, you can use the built-in app called Font Book. Simply follow these steps:
    – Locate the downloaded font file (.zip file) and double-click it to extract the folder
    – Open Font Book from your Applications folder
    – Drag and drop the extracted font files (.OTF) onto the Font Book icon
    – A new window will appear. Click the Install button

    For Windows
    To activate a font on Windows, you can follow these steps:
    – Open the folder where you downloaded the font file
    – Right-click the downloaded .zip file and select Extract All to unzip the folder
    – Open the extracted folder and locate the font files (.OTF)
    – Go to the following directory on your computer: Local Disk (C:) > Windows > Fonts
    – Drag and drop the font files into the Fonts folder

    Remember to restart your computer if the fonts do not appear in the menus of your applications.

    use
  • Do your Fonts have OpenType Features?

    Yes, our fonts do have OpenType features. You can explore and discover these features by checking the last page of our specimens. You can find the specimens in the subpages of each font. Additionally, you can also test the OpenType features using our type tester available on each subpage. tabular, oldstyle, alternate, stylistic set
  • How do I use Alternate Glyphs?

    Some of our fonts offer different versions of specific letters, such as a lowercase g resembling a lowercase y or an uppercase Z with a stroke. You can access these alternate glyphs using the OpenType feature called Stylistic Set.

    In Adobe InDesign, you can find the Stylistic Sets options by following these steps:
    – Go to the Character panel in the menu
    – Click on the options menu (represented by three dots or a small arrow)
    – Select OpenType from the menu
    – Choose Stylistic Sets and select the desired set, such as Set 1

    In Adobe Illustrator, you can find the Stylistic Sets options by following these steps:
    – Go to the Type menu
    – Select OpenType from the panel
    – Look for the button that resembles the letter a in lowercase and click on it

    Other design software may also support Stylistic Sets. It’s best to refer to your program’s user manual and search for terms like Stylistic Set or OpenType Features for specific instructions on accessing and using alternate glyphs. tabular, oldstyle, alternate, stylistic set
  • Do your Fonts work with Microsoft Office?

    Yes, our fonts are compatible with Microsoft Office, and you can use features like the italic button and bold button (style linking).

    Please keep in mind that when using Word or PowerPoint on Windows, the italic option may not appear in the font menu. This is normal because styles are linked. However, you can still access italics by using the italic button.

    In Microsoft Office on Windows, kerning is turned off by default. We recommend manually enabling kerning for better spacing between letters. You can do this by going to the Font Panel and navigating to the Advanced section. MS Office, Ms, Word, Exel, Powerpoint, Microsoft Office
  • Can I embed fonts in MS Office documents?

    Yes, it is technically possible to embed fonts in MS Office documents, but I would not recommend doing so. There are two aspects to consider when it comes to embedding fonts in MS Office documents.

    First, the legal aspect: You are allowed to embed fonts in MS Office documents such as PowerPoint presentations, but these documents can only be used on the computers where you have a Desktop Licence for the fonts. Sharing the embedded font documents with others is not permitted, as the font licences are granted to a single organisation (Licence Holder).

    Second, the technical aspect: Embedding fonts in MS Office documents, especially in programs like Word, can cause issues. It increases the file size of your documents, which can become a problem over time. Furthermore, font embedding may not work consistently across different versions of MS Office. I cannot provide support for font embedding in MS Office.

    Please do it the conventional way; get a Desktop Licence, install the font on your computers and use it then in programs like Word. MS Office, Ms, Word, Exel, Powerpoint, Microsoft Office
  • Adobe stops supporting PostScript Fonts, is this a problem for Luzi Type fonts?

    Adobe’s decision to discontinue support for PostScript Fonts does not pose any problems for Luzi Type fonts.

    Our Desktop Fonts are already delivered in OpenType format (.OTF) by default. Additionally, our Desktop variable fonts are delivered in TrueType format (.TTF).

    These formats are widely accepted and considered industry standards. They are compatible with various software applications and operating systems. You can expect our fonts to work seamlessly without any compatibility issues for many years to come.

  • Language

    How many Languages do the Fonts support?

    All our typefaces have the standard Latin +100, among the following languages are supported:

    Afaan Oromo Afar Afrikaans Albanian Alsatian Amis Aragonese Aranese Aromanian Arvanitic Lat. Asturian Atayal Aymara Bashkir Lat. Bashkir Lat. Basque Belarusian Lat. Bemba Bikol Bosnian Breton Cape Verdean Creole Catalan Cebuano Chamorro Chavacano Chichewa Cimbrian Cofán Corsican Creek Crimean Tatar Lat. Croatian Czech Danish Dawan Dholuo Drehu Dutch English Esperanto Estonian Faroese Fijian Filipino Finnish French Frisian Friulian Gagauz Lat. Galician Ganda Genoese German Gikuyu Greenlandic Guadeloupean Creole Haitian Creole Hawaiian Hiligaynon Hopi Hotcąk Hungarian Icelandic Ilocano Indonesian Irish Italian Jamaican Javanese Lat. Jèrriais Kaingang Kalaallisut Kapampangan Lat. Kaqchikel Karakalpak Karelian Lat. Kashubian Kikongo Kinyarwanda Kiribati Kirundi Kurdish Lat. Ladin Latin Latvian Lithuanian Lombard Low Saxon Luxembourgish Maasai Makhuwa Malay Maltese Marquesan Mohawk Moldovan Montagnais Montenegrin Māori Nagamese Creole Nahuatl Ndebele Neapolitan Niuean Noongar Norwegian Occitan Oshiwambo Ossetian Lat. Palauan Papiamento Piedmontese Polish Portuguese Quechua Q’eqchi’ Rarotongan Romanian Romansh Rotokas Sami (Inari Sami) Sami (Lule Sami) Sami (Northern Sami) Sami (Southern Sami) Samoan Sango Saramaccan Sardinian Scottish Gaelic Serbian Lat. Seychellois Creole Shona Sicilian Silesian Slovak Slovenian Somali Sorbian Sotho Spanish Sranan Sundanese Lat. Swahili Swazi Swedish Tagalog Tahitian Tetum Tok Pisin Tokelauan Tongan Tshiluba Tsonga Tswana Tumbuka Turkish Turkmen Lat. Tuvaluan Tzotzil Uzbek lat. Venetian Vepsian Võro Wallisian Walloon Waray-Waray Warlpiri Wayuu Wayuu Welsh Wolof Xhosa Yapese Zapotec Zulu Zuni

    A growing list of our fonts support even more languages. We call this standard Latin Complete. You can use the typeface in most languages in the Americas, Europe and Australia, as well in much African languages and even in some Asian languages like Vietnamese.

    You can find the language support for each typeface on the subpages.

    Please note; non of our typefaces supports other script systems like Cyrillic, Arabic, Hebrew, Greek, Hanzi (Chinese), Kanji, Hiragana or Hangul.
    speech
  • What is Latin +100?

    Our fonts are designed to support over 100 languages, which we refer to as the Latin +100 standard.

    However, it’s important to note that this standard does not include languages such as Cyrillic, Arabic, Hebrew, Greek, Hanzi (Chinese), Kanji, Hiragana, or Hangul. For a complete list of supported languages, please refer to the previous tab.
  • Can you extend the Character Set?

    Let’s talk about it, please send us a message. encoding, language
  • Before Buying

    Can you send me an Offer?

    We are happy to provide you with a offer, please follow these steps:

    — Select your desired licences in our → shop
    — Click the GENERATE PDF OFFER button located below the cart

    The offer PDF includes also URL which rebuilds your selection (the cart) in our shop. This is useful when you share this offer PDF with others. The PDF contains also an edible field for your company details. offering, quote, bid, quotation, proposal, proposition
  • Can I share my selection in the shop (cart)?

    Yes, we offer a convenient feature on the checkout page that allows you to share your selection with others. Here’s how it works:

    — Start by selecting the desired licences in our → shop
    — Proceed to the checkout page
    — On the checkout page, you’ll find a button labelled Save Cart as Link
    — Click the button to copy the URL of your selected items (cart) to your clipboard
    — You can now share this URL with your client
    — Opening the URL will automatically redirect your client to the checkout page
    — Your selected licences (the cart) will be added to their session automatically
    — Your client can then proceed to fill in their details and complete the purchase

    This feature simplifies the process of sharing your selection with others, ensuring a seamless and efficient experience for both you and your clients. offering, quote, bid, quotation, proposal, proposition
  • Do you offer discounts?

    Luzi Type provides discounts exclusively for student projects and public universities (Classroom Licences). We are unable to make any exceptions to this rule in order to ensure fairness for all customers.

    Please note that our shop already includes a default volume discount. As the quantity increases, prices are adjusted to reflect the discount. Let’s take an example using a Desktop Licence for the Lynstone typeface:

    Lynstone Bold (up to 3 computers) costs 75 CHF
    Lynstone Family (up to 3 computers) costs 300 CHF
    Lynstone Family has 10 weights
    You get a volume discount of 60 per cent


    We also have discounts when purchasing larger quantities.
    Let’s make an example for a Desktop Licence:

    Lynstone Bold (up to 3 computers) costs 75 CHF
    Lynstone Bold (up to 120 computers) costs 600 CHF
    You get a volume discount of 80 per cent


    For a project, with a small budget, you might consider buying single font weights.

    rebates, reductions, allowances, ngo, nonprofit, free
  • Which font weights are included in Font Families?

    Font families consist of various font weights, such as Light, Regular, and Bold. When you purchase a Font Family, you will receive all the available font weights within that family. Each font weight has its own dedicated subpage where you can find comprehensive information about the font. Alternatively, you can also refer to the shop where all the available font weights are listed.
  • Where can I purchase Luzi Type Fonts?

    You can purchase Luzi Type fonts exclusively at our our → shop at Luzi-Type.ch.
  • Can I purchase fewer licenses than what is shown in the shop?

    The minimum quantity for a Desktop Licence is 3 computers. This means that you can use the licence on up to three computers. If you require fewer licenses, the price remains the same within this price bracket. The pricing structure for the number of computers is fixed and cannot be altered. The same applies to the Web Licence and the monthly page views.

    Please note that, in order to maintain fairness and consistency, we are unable to make exceptions to this rule. We appreciate your understanding in this matter.

    less Desktop, less Web, less App, less, smaller, less minimum, less Computers, less page views, less monthly page views, less user, fewer, fewer computers, fewer, views
  • Are there recurring fees for your licenses?

    No, there are no recurring fees or subscriptions. All licenses have no time limitations and are valid indefinitely. non-recurring, recurrent, relapsing, one-time, one-off
  • Paying

  • Is purchasing in your Shop secure?

    Yes, our web shop utilises the latest technology to ensure security. The entire website is SSL TLS 1.2 encrypted, and all payments are processed exclusively on the secure servers of Stripe. At no point do we store any credit card information.
  • Which Credit Cards does your Shop accept?

    Our shop accepts a variety of credit cards worldwide, including Visa, MasterCard, Maestro, American Express, and UnionPay.
  • My Payment gets declined, can you help?

    We’re sorry for the trouble you’re facing on our shop’s Checkout page.

    This often happens because your bank has declined the payment. Best you use a different credit card. Alternatively, you contact your bank and approve purchases listed as “Luzi Type Fonts”.

    In some instances, the issue may stem from your web browser. Payments processed by Stripe Inc. can be affected by ad-blockers or specific browser settings. Please try using an alternative browser without ad-blockers to see if this resolves the problem.

    We also offer the option to pay via bank transfer using IBAN. However, please be aware that font delivery will only occur once we have received the full payment in our bank account. This process usually takes up to four business days after the payment has been sent.

    To make a payment via bank transfer, please follow these steps:
    — Visit our → shop
    — Select the licences you wish to purchase
    — Click the GENERATE PDF OFFER button located below the cart
    — Fill in the Licence Holder and Address in the editable field of the PDF Offer
    — Send us the completed PDF Offer
    — We will provide you with our banking details

  • The Checkout does not work, what can I do?

    We apologise for the inconvenience your’re experiencing with our shop’s Checkout page.

    Please note that our payment processing is handled by Stripe Inc. Occasionally, ad-blockers or certain browser settings can interfere with the functionality of the Stripe script.

    To resolve this issue, we recommend trying the following options:
    – Switch to a different browser that does not have ad-blockers enabled
    – Use another network or internet connection to see if the problem persists

    Sometimes the checkout fails because your bank has declined the payment. Best you use a different credit card. Alternatively, you contact your bank and approve purchases listed as “Luzi Type Fonts”.

    If the issue persists, please contact us with details of the problem, and we will assist you further in resolving the checkout error. We appreciate your understanding.

  • Do you accept payment via bank transfer?

    Yes, we do. However, if you need the typefaces quickly, we recommend using a credit card for faster processing. Please note that font delivery will only be initiated once we receive the full payment in our bank account, which may take up to four business days.

    To make a payment via bank transfer, please follow these steps:
    — Visit our → shop
    — Select the licences you wish to purchase
    — Click the GENERATE PDF OFFER button located below the cart
    — Fill in the Licence Holder and Address in the editable field of the PDF Offer
    — Send us the completed PDF Offer
    — We will provide you with our banking details

  • In which Currency are your Prices?

    All prices on our site are in Swiss Francs.
  • How much is a Swiss Franc in my currency?

    You can see an estimated currency conversion at our business bank, PostFinance Ltd → here.
  • In which Currency are your Prices?

    All prices on our site are in Swiss Francs.
  • Do the prices in the Shop include Taxes?

    No, prices are exclusive taxes. If your’re in Switzerland, 8.1% VAT* will be added at the checkout page. Outside of Switzerland will be no tax added.

    *(Mehrwertsteuer, Taxe sur la valeur ajoutée, Imposta sul valore aggiunto).
  • Do I have to pay Taxes?

    It depends where you located. No, if you are outside of Switzerland. Yes, when your’re in Switzerland, 8.1% VAT* will be added at the checkout page.

    *(Mehrwertsteuer, Taxe sur la valeur ajoutée, Imposta sul valore aggiunto).
  • After Buying

    When will I receive my order?

    Once your payment is processed, you will receive a Purchase Receipt via email. The receipt will contain download links for your purchased items, as well as an invoice. If you do not receive the email within ten minutes, please check your spam folder. Please contact us, if your order is not received within ten minutes.

    Alternatively, you can also log in to your → Account on our shop. delivery, purchase, buy
  • Why does the Download Link not work?

    If you’re experiencing issues with the download links, we recommend trying them in a different browser. Occasionally, certain browser settings can block the links from functioning properly.
  • How can I Upgrade my Licence?

    This is common: your project expands, and you need a bigger Licence than purchased. You can upgrade your Licence at any moment.

    You can upgrade in the following ways:
    – From font weight(s) to the full font family (like from Cádiz Light to Cádiz Family)
    – Desktop: Increase the number of licensed computers
    – Web: Increase the number of monthly page views

    The upgrade price is calculated based on the difference between the new licenses and your current licenses.

    Please note that the following scenarios do not qualify as upgrades:
    – Upgrading from a Web Licence to a Desktop or App Licence
    – Adding different font weights to an existing single weight
    – Transitioning from a font family to individual font weights
    – Switching from one font family to another (like from Cádiz to Messina Sans)

    more, greater
  • If I purchase a license, will I receive an invoice?

    Yes, once you make the payment in our shop, you will receive a Purchase Receipt via email. This email will include a download link to your PDF invoice. Alternatively, you can also download your PDF invoice from your account.

    The invoice will contain the following details:
    – Purchaser Name
    – Purchaser Email
    – Licence Holder Name
    – VAT Number (optional)
    – Licence Holder Address

    If you require any additional information on the invoice, we are happy to assist you. Please note that changes to the Licence Holder cannot be made afterwards.

    bill, check, tab, billing
  • Can I include additional information on my invoice?

    We are happy to apply additional information to your invoice after your purchase. Please note, the Licence Holder can not be changed afterwards. Feel free to contact us, in case you need further information on your invoice. more, address
  • Do you provide updates for your Fonts?

    Yes, our fonts are regularly updated with new features and enhancements. To get the latest version, simply re-download them from your email receipt or → Account. If you have any questions or need assistance, please contact us.
  • Do you refund?

    All font purchases are non-refundable. Once a font is purchased, it cannot be returned, and therefore we are unable to provide refunds. We appreciate your understanding. reimbursement, compensation, refunding, restitution, mistakes
  • I bought the wrong Font, do you exchange?

    We do not offer exchanges for purchased fonts. All font sales are final. Please choose your fonts carefully before making a purchase. Thank you for your understanding. replacement, replace, interchange, change
  • What is your VAT Number (MWST)?

    Our Swiss VAT registry number (for value-added tax in Switzerland) is CHE-196.638.500 MWST. Please note, only sales inside of Switzerland do include 8.1% MWST (VAT).
  • How can I share my work with you?

    We are always delighted to see how our typefaces are used by our clients. If you would like to share your work with us, please feel free to send us a message. We look forward to seeing your creations.
  • Lost Files & Account

    I have lost the font files, what should I do?

    If you have lost your font files, don’t worry! We have you covered. Simply log in to your Account. From there, you can easily download the font files directly. vanished, otf, ttf, woff
  • I have lost my Purchase Receipt, what should I do?

    If you have lost your Purchase Receipt, no need to worry. We have a simple solution for you. When you made the purchase, an account was automatically created for you. Please use this Link to log in. To log in, use your email address as the username. If it’s your first time logging in, you will need to set a new password. In case you have forgotten your password, there is a straightforward password reset function available.
  • What can I do with my account?

    Your account provides you with convenient access to several important features. With your account, you can directly access your purchases and invoices. vanished
  • What is my Account Username?

    The Username is always the Email Address you used for the purchase.
  • How can I set a new Account Password?

    To set a new password for your account, please follow these steps:
    – Use this → Link to access the password reset page
    – Enter the email address associated with your account
    – You will receive an email containing a link to create a new password
    – Click on the link and follow the instructions to set a new password for your account

    Please ensure that you use the email address you used during the purchasing process. If you encounter any difficulties, feel free to contact us. passcode
  • Do I need an Account for buying at the shop?

    No, you don’t need to worry about creating an account yourself. We take care of that for you automatically when you make a purchase.
  • Technical Problems

    I have a technical Problem, can you help?

    If you experience a problem, please clean the Font Cache first. Here is an easy tutorial on how to do it.

    If this does not help, we are glad to hear from you. Send us a message with as much information as possible about the problem including operating system, type-management-tool, software and printers. Please let us know; what are you trying to achieve and how does the font fail to operate?

    As more information we have as faster can we resolve a problem.

    error, errors, bug, bugs, issue, program, menu, drobdown, install, osx, macos, windows, linux, Font Cache
  • Why do Fonts not showing up in program menus?

    Occasionally Desktop Fonts do not show up in program menus (e.g. Word or InDesign). In almost all such cases, the problem gets solved by cleaning the so-called Font Cache.

    We have a quick tutorial → here.
    error, errors, bug, bugs, issue, Font Cache
  • Do your Fonts get Warranty?

    Our fonts come with a 60-day warranty period starting from the date of receipt. During this time, we make every effort to address any issues you may encounter. If the problem cannot be resolved to your satisfaction, we offer a refund of the purchase price. It’s important to note that this warranty specifically applies to technical problems. For more detailed information, please refer to the End User License Agreement.

    If you intend to use the font in a unconventional manner, we suggest testing it beforehand with our free Trail Fonts. This enables you to verify its compatibility and suitability for your needs prior to making a purchase.

    error, errors, bug, bugs, issue
  • The Checkout at your Shop does not work, what can I do?

    We apologise for the inconvenience your’re experiencing with our shop’s Checkout page.

    Please note that our payment processing is handled by Stripe Inc. Occasionally, ad-blockers or certain browser settings can interfere with the functionality of the Stripe script.

    To resolve this issue, we recommend trying the following options:
    – Switch to a different browser that does not have ad-blockers enabled
    – Use another network or internet connection to see if the problem persists

    If the issue persists, please contact us with details of the problem, and we will assist you further in resolving the checkout error. We appreciate your understanding.

    error, errors, bug, bugs, issue
  • Variable Fonts:

    Which option includes a variable font?

    A variable font combines multiple weights into a single font file. All our font families (except for Assembly and First Aid Kit) include a variable font version. For more details, please refer to the documentation provided on the sub-pages of each individual typeface.
  • Which option does NOT include a variable font?

    All single font weights do NOT come with a variable font version.
  • Why is the variable font splitter in two files?

    Often, variable fonts are divided into two separate font files: one for the upright (regular) style and another for the italic style. This division is necessary to achieve the best interpolation and ensure optimal performance of the font.
  • Do my operating systems support variable fonts?

    Currently variable fonts are supported by: macOS 10.5+ / iOS 3.2+ / Windows 10+ / Android 5+.
  • How to install a variable font?

    Installing a variable font is similar to installing any other typeface on your computer. Since a variable font is an extension of the TrueType Format, you can follow the same steps for installation. For detailed instructions on how to install fonts on your computer, please refer to our question: → How to install fonts on my computer?
  • Are variable fonts compatible with my Design Application?

    variable fonts are currently supported by Adobe InDesign 2020, Illustrator CC 2019, and Photoshop CC 2019. In addition to the variable font version, each font also includes a Standard Version with individual font weights (Desktop-, Web-, or App Font). This ensures compatibility across various uses.

    While web browsers generally display variable fonts well, there may be some bugs and rendering issues within Design Applications. However, software providers like Adobe are actively working to update their software and address any compatibility issues.
  • How to use Variable Web Fonts on a website?

    To use Variable Web Fonts on a website, we offer a sample HTML file that demonstrates our recommendations. You can find this file included in both the test fonts and the purchased download package.

    Additionally, we have created a web type guide on our → notes, which provides further information and instructions.
  • Will you update variable fonts?

    Yes, we strive to ensure that our variable fonts are up-to-date and compatible with major design applications, particularly Adobe Applications. As a new technique, there may be occasional updates required to improve the performance and functionality of the fonts. Our goal is to ensure that our variable fonts run smoothly and seamlessly in your design workflow.
  • Can you export single font weights for me?

    You have found the perfect setting of width and weight for your project. Now you like to have this setting as a single font file. Unfortunately, we can not export single font weights since this would be too time consuming, sorry.
  • Customising:

    Can I modify a Font?

    You are welcome to convert fonts into paths or pixels and create outline artworks, like in Adobe Illustrator. However, please note that modifying or altering the font file itself (the OTF file) in any way is not permitted. individualisation, individualization, customization, personalisation
  • Can you modify a Font for us?

    We offer font modification and personalisation services depending on the specific case. It’s important to note that customising fonts can be a complex and time-consuming task, given the level of detail involved. As a small studio, we prioritise long-term scheduling to ensure the best possible outcome. If you have specific requirements, please feel free to send us a request, and we can discuss the details further. individualisation, individualization, customization, personalisation
  • Do you offer Design Consulting?

    Yes, we offer comprehensive typographic consulting services for editorial and branding purposes. We can provide expert guidance and insights to help you achieve your desired typographic goals. individualisation, individualization, customization, personalisation
  • Student Questions

    I am a Student, can you answer Questions?

    We try to answer all your questions. Sometimes it is difficult since we are busy designing fonts. Please keep the questions specific and brief. Probably it is more purposeful for you and more fun for us.
  • Can I use Test Fonts for Student Projects?

    Yes, you are welcome to use our test fonts for your student projects. However, please keep in mind that test fonts are not permitted for commercial or public use. This includes showcasing your work publicly, such as on portfolio websites. If you wish to use the font in a public setting, we offer a Student License, which you can explore in the next tab.
  • Do you have Student Licences?

    Yes, we offer Student Licences with a 50% discount to support student projects. These licences are specifically designed for educational purposes and cannot be used for commercial use.

    If you wish to use the fonts outside of the educational context, you have the option to upgrade to a standard licence at any time for an additional cost. However, please note that our licences cannot be shared with others.

    Please send us a message and make sure to select the subject Student Discount for the instructions. We appreciate your interest and look forward to supporting your educational endeavours!

  • Do you give free Full Versions to Students?

    We appreciate your interest as a student, but we do not offer free full versions of our fonts for student projects. We strive to maintain fairness for all customers and, therefore, cannot make exceptions to this rule.

    However, we do have an alternative option for students. You can purchase an Education Licence at a discounted rate, specifically designed for educational purposes. Another option is to utilise our test fonts for your coursework. Please keep in mind that test fonts are not permitted for commercial or public projects, including the public display of your work on portfolio websites.

    We appreciate your understanding and encourage you to explore the options that work best for you.
  • Other Questions

    Can you speak another Language?

    Yes, you can contact us in German, English and Spanish.
  • Which Font does your Website use?

    The font used on our website is Spezia Normal. You may notice an alternate glyph for the lowercase letter y that resembles the letter g. To access this alternate glyph, you can use the OpenType feature Stylistic Set 1.
  • Do you have a Newsletter?

    Yes, we have a Newsletter, you can subscribe here.
  • Whats the RSS URL of your notes?

    https://luzi-type.ch/feed.xml
  • How can I contact you?

    Best you send a message, we respond from Monday to Friday within 24 hours.
  • Data privacy is crucial for me. How about Luzi Type?

    At Luzi Type, we understand the importance of data privacy. We take data privacy seriously and only collect the necessary information to run our services. You have the right to access and request changes to your personal information, or have your information completely deleted if there is no longer a contractual association.

    It’s worth noting that we do not use services such as Google Analytics, Facebook, Twitter, Amazon, Bing, or the Digital Advertising Alliance on our website. For more detailed information, please refer to our Privacy Terms.

Send a Message

Please check first our FAQ’s section for quick answers to common questions. If you have any more questions, we’d be happy to hear from you.
Name*
Email Address*
Subject*
Luzi Type exclusively provides discounts for student projects and public universities (Classroom Licences). In order to ensure fairness for all customers, we cannot make any exceptions to this rule to be fair to all customers. We appreciate your understanding in this matter.
We offer Student Licences with a 50% discount to support student projects. These licences are specifically designed for educational purposes and cannot be used for commercial use.

If you wish to use the fonts outside of the educational context, you have the option to upgrade to a standard licence at any time for an additional cost. However, please note that our licences cannot be shared with others.

Here are the required steps:
– Download and read carefully the Education License Agreement
– Make a massage which licence you need
– Confirm that you are a student who uses the font for educational purposes
– Agree to the Education User License Agreement
– Submit your inquiry by clicking the Send button


Licensing a font can seem complicated, we try to make it simple.
All licences are a onetime payment which can be used forever.

We have a helpful summary → here. There is also a german version → here. I am happy to read from you if you have any questions.
We are happy to provide you with a offer, please follow these steps:

– Select your desired licences in our → shop
– Proceed to the checkout page
– Click Generate PDF Offer to create a professional PDF offer

The offer PDF includes also URL which rebuilds your selection (the cart) in our shop. This is useful when you share this offer PDF with others. The PDF contains also an edible field for your company details.

In case you are not sure which licences you need please use our → Usage Survey. It’s a simple tool to capture the planned usage of the typefaces. We are happy to send you afterwards an PDF offer. Please send us a message in case you have any questions.
I am happy to help.

If you experience a problem, please clean first the so-called Font Cache;
→ here is a quick tutorial how.

Best provide us with as much information as possible about the problem including:
— Exact fonts (e.g. Messina Serif Book Italic)
— operating system version
— software version
— type-management-tool
— printers

In order to better assist you, please provide details about the specific issue you are experiencing and what you are trying to accomplish. The more information we have, the quicker we can work towards resolving the problem.
This is common: your project expands, and you need a bigger Licence than purchased. You can upgrade your Licence at any moment.

You can upgrade in the following ways:
– From font weight(s) to the full font family
– Desktop: Increase the number of licensed computers
– Web: Increase the number of monthly page views

The upgrade price is calculated based on the difference between the new licenses and your current licenses.

Please note that the following scenarios do NOT qualify as upgrades:
– Upgrading from a Web Licence to a Desktop or App Licence
– Adding different font weights to an existing single weight
– Transitioning from a font family to individual font weights
– Switching from one font family to another

Please send us a message, best with the previous invoice attached.

If you have lost your font files, don’t worry! We have you covered. Simply log in to your Account. From there, you can easily download the font files directly. You can set a new password → here. I am happy to read from you if you have any question.
After making a purchase, you will receive an email from us containing a downloadable PDF Purchase Receipt. Additionally, you can also access and download the PDF Purchase Receipt through your Account.
I apologise for the inconvenience you are experiencing.

This often happens because your bank has declined the payment. Best you use a different credit card. Alternatively, you contact your bank and approve purchases listed as “Luzi Type Fonts”.

In some instances, the issue may stem from your web browser. Payments processed by Stripe Inc. can be affected by ad-blockers or specific browser settings. Please try using an alternative browser without ad-blockers to see if this resolves the problem.

Please send us a message if this is not fixing the issue.
Besides of credit card payments, we offer also to pay via bank transfer using IBAN. However, if you need the typefaces quickly, we recommend using a credit card for faster processing. Please note that font delivery will only be initiated once we receive the full payment in our bank account, which may take up to four business days.

To make a payment via bank transfer, please follow these steps:
— Visit our → shop
— Select the licences you wish to purchase
— Click the GENERATE PDF OFFER button located below the cart
— Fill in the Licence Holder and Address in the editable field of the PDF Offer
— Send us the completed PDF Offer
— We will provide you with our banking details
The minimum quantity for a Desktop Licence is 3 computers. This means that you can use the licence on up to three computers. If you require fewer licenses, the price remains the same within this price bracket. The pricing structure for the number of computers is fixed and cannot be altered. The same applies to the Web Licence and the monthly page views.

Please note that, in order to maintain fairness and consistency, we are unable to make exceptions to this rule. We appreciate your understanding in this matter.